Shipping & Delivery

Shipping and Delivery Policy

At GoTed Online Ltd, we aim to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please read our Shipping and Delivery Policy carefully to understand the terms and conditions regarding shipping and delivery of your purchases.

1. Dispatch Time:

  • We strive to process and dispatch all orders within 1-2 business days of receiving payment, unless otherwise stated on the product page.

2. Shipping Methods:

  • We offer various shipping methods to accommodate your needs, including standard shipping, express shipping, and international shipping options.
  • Shipping costs and delivery times vary depending on the selected shipping method and destination.

3. Delivery Times:

  • Most orders are delivered within 3-5 working days from the date of dispatch.
  • However, larger items may require additional processing and delivery time, with delivery expected within 7-10 working days from the date of dispatch.
  • Estimated delivery times are provided during the checkout process and are based on the shipping method and destination.

4. Tracking Information:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
  • You can use this tracking information to monitor the progress of your delivery and estimate its arrival time.

5. Delivery Address:

  • Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or issues with delivery.
  • We are not responsible for any delays or delivery issues caused by incorrect or incomplete delivery addresses provided by the customer.

7. Delivery Notification:

  • Our shipping partners may provide delivery notifications via email or SMS to keep you informed about the status of your delivery.

8. Contact Us:

  • If you have any questions or concerns about our Shipping and Delivery Policy, please don't hesitate to contact us at support@goted.co.uk. Our customer service team is available to assist you.

Policy Updates:

  • Our Shipping and Delivery Policy may be updated from time to time. We encourage you to check this page regularly for any changes.

Thank you for choosing GoTed Online Ltd. We appreciate your business and strive to provide you with the best possible shopping experience.